Each and every guest will be treated with the utmost respect and we ask the same in return. 



In order to serve you best, please review the following.


Be punctual. Arrive at least 15 minutes before your scheduled appointment. 

     This allows time for you to fill out any necessary paperwork, sip a beverage, use the restroom, relax and enjoy the atmosphere.

     

Be courteous. Turn off all electronic devices before entering.

     Text messages will not be read to you nor will you be told who is calling. Keep your device put away.     

     Your appointment time is brief. Relax and enjoy!


Keep your voice low.

     The environment is one of tranquility and relaxation. Please respect all guests' right to privacy and serenity. Please maintain conversation at a considerate volume.


Children are not permitted in the spa.


Leave all unnecessary jewelry and valuables at home. 

     We are not liable for your personal effects.


Gratuity is not included.

     Standard gratuity is between 18-20% of the original service price. 

     If a guest does not tip, concern that you were not happy with the service will arise.

     Whenever possible, it is preferred that tipping be done so in cash at the time of payment.

    

Cancellation Policy

     48 hour advanced notice is required in order to cancel or reschedule your appointment. A valid credit card number is         required before making reservations. 
     Please understand that when you forget or cancel without giving ample notification, the opportunity is missed to fill said appointment with another guest. Sleeping Beauty Aesthetics depends on your commitment.
     Rescheduling less than 48 hours prior to your scheduled appointment will result in a flat rate of $25.
     Failure to show up for your scheduled appointment will result in 50% charge of the service amount.


Inclement Weather Policy

     During winter months, exception to 48 hour cancellation policy applies. If it is deemed by our local winter weather advisory and you believe that it would be unsafe or impossible to travel to your scheduled appointment, you may reschedule within the 48 hour window at no charge.
     If Barrington public schools are closed, Sleeping Beauty Aesthetics is closed.
     If there is a two hour delay, will open at 12pm. 

     All appointments before 12pm will be canceled and rescheduled at no charge.


Late Arrival

     15 minute grace period. If you are more than 15 minutes late for a 1 hour appointment, you will be asked to reschedule. This is the same as not showing up for your appointment and will result in 50% charge for said missed appointment.

     If you are 15 minutes late or less, your late arrival may limit ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded an extension of the scheduled service. Services will be rendered only for the time allotted and you will be responsible for the full payment of the scheduled service. 

     Spray Tan Clients- You must arrive 10-15 minutes before your appointment. Due to the brief length of 15 to 20 minutes given to perform this service, there is no late arrival grace period. You will be charged in full and asked to reschedule.


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